Privacy Policy

Introduction

At Plug and Play BI / Analytics, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you use our website and contact form.

Information We Collect

When you use our contact form, we collect the following information:

• Name: Required to address you personally in our communications
• Email Address: Required to respond to your inquiry
• Company: Optional information to better understand your business context
• Message: Required to understand your inquiry and provide appropriate assistance

We do not collect any additional personal information beyond what you voluntarily provide through the contact form.

How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your inquiries and provide customer support
• To communicate with you about our services
• To improve our website and services based on your feedback

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Security

Your contact form submissions are processed and sent via email using Resend, a third-party email service provider. The information you provide is:

• Transmitted securely using industry-standard encryption
• Stored in email format for communication purposes
• Not stored in a separate database on our servers

While we implement appropriate security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we strive to protect your information to the best of our ability.

Third-Party Services

We use the following third-party service to process contact form submissions:

Data Retention

We retain your contact form submissions in email format for as long as necessary to respond to your inquiry and maintain our business records. If you would like us to delete your information, please contact us using the contact form or email address provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

• The right to access your personal data
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to object to processing of your data
• The right to data portability

To exercise any of these rights, please contact us using the information provided in the Contact section below.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. This section explains what cookies are, how we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Types of Cookies We Use

Managing Your Cookie Preferences

You have the right to accept or reject cookies. When you first visit our website, you will see a cookie consent banner that allows you to:

• Accept all cookies
• Reject optional cookies (only necessary cookies will be used)
• Customize your preferences for each cookie category

Your cookie preferences are stored for 365 days. You can change your preferences at any time by clearing your browser cookies or contacting us.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, if you disable cookies, some parts of our website may not function properly.

For more information on how to manage cookies in your browser, please visit:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. You are advised to review this privacy policy periodically for any changes.